Sample interview questions: Can you share an example of a time when you had to deal with an ethical dilemma related to reference services?
Sample answer:
Can you share an example of a time when you had to deal with an ethical dilemma related to reference services?
As a Reference Librarian, I encountered an ethical dilemma when a patron requested assistance with sensitive personal information. The patron, a young woman, approached me with a request to help her locate resources related to abortion services. She confided in me that she was facing an unplanned pregnancy and was considering terminating it.
I recognized the sensitive and confidential nature of the request. On the one hand, I have an ethical obligation to provide access to information and support anyone seeking it. On the other hand, I also have a responsibility to protect the patron’s privacy and ensure that her personal information remains confidential.
After carefully considering… Read full answer
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