How do you handle situations where students struggle to articulate their information needs?

Sample interview questions: How do you handle situations where students struggle to articulate their information needs?

Sample answer:

Emphasize Active Listening and Probing Questions:

• Listen attentively to students’ attempts to express their needs and identify underlying concepts.
• Use probing questions such as “Could you give me an example?” or “What specific aspects of the topic are you interested in?” to clarify their meaning.

Offer Structured Information-Seeking Frameworks:

• Suggest structured frameworks, such as Boolean operators or search strategies, to help students organize their thoughts and formulate more precise queries.
• Provide examples of well-structured search queries based on their initial attempts.

Collaborate with Faculty and Teaching Staff:

• Engage with faculty members to understand their curricula and assignment requirements.
• Collaborate with teaching assistants to identify common student struggles and develop targeted interventions.

Use Empathetic and Supportive Language:

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