Sample interview questions: How do you handle situations where library users require assistance with medical or health-related research?
Sample answer:
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Assess the User’s Needs: Begin by actively listening to the user’s query to understand their specific medical or health-related research needs. Ask clarifying questions to gather pertinent information about their topic, level of knowledge, and intended audience.
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Evaluate Available Resources: Utilize your knowledge of library resources to identify appropriate sources that align with the user’s research needs. Consider both print and electronic resources such as books, journals, databases, and websites. Evaluate the credibility and currency of the information to ensure accuracy and reliability.
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Provide Personalized Guidance: Offer tailored assistance based on the user’s research level. For novices, provide basic guidance on using library resources, including how to access online databases and search effectively. For experienced researchers, suggest advanced search techniques, specialized resources, or interlibrary loan services.
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Emphasize Credible Sources: Stress the importance of using credible and reputable sources for medical or health-related information. Guide the user towards authoritative sources such as peer-reviewed journals, government health agencies, and reputable medical organizations. Encourage critical evaluation of information and awareness of potential biases.
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Maintain Confidentiality: Handle all user interactions with utmost confidenti… Read full answer
Source: https://hireabo.com/job/18_0_2/Reference%20Librarian