How do you assist library users with information literacy and research skills?

    Focusing Perspectives on Information Exploration

    Sample interview questions: How do you assist library users with information literacy and research skills?

    Sample answer:

    • Provide Personalized Assistance: Offer customized guidance by assessing each user’s information needs and skill level. Tailor your approach to address their specific research objectives and challenges.

    • Active Listening and Empathy: Demonstrate active listening skills to fully understand the user’s query. Empathize with their frustration and anxiety to create a supportive learning environment.

    • Inquire and Clarify: Ask open-ended questions to elicit more information about the user’s research topic, purpose, and prior knowledge. Clarify any misunderstandings or ambiguities to ensure a focused and effective search strategy.

    • Introduce Information Literacy Concepts: Introduce fundamental information literacy concepts such as the research process, critical evaluation of sources, and ethical use of information. Provide resources and tutorials that explain these concepts in a user-friendly manner.

    • Database and Resource Orientation: Familiarize users with the library’s databases, online resources, and research tools. Explain the scope, coverage, and search capabilities of each resource to help users select the most appropriate sources.

    • Keyword and Subject Heading Assistance: Teach users how to identify relevant keywords and subject headings for their research topic. Explain the importance of using controlled vocabulary to retrieve precise and relevant results.

    • Citation and Referencing Guidance: Provide guidance on citation styles (e.g., APA, MLA, Chicago) and referencing conventions. Demonstrate how to properly cite sources in research papers, presentations, and othe… Read full answer


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