Sample interview questions: How do you assist library users with information literacy and research skills?
Sample answer:
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Provide Personalized Assistance: Offer customized guidance by assessing each user’s information needs and skill level. Tailor your approach to address their specific research objectives and challenges.
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Active Listening and Empathy: Demonstrate active listening skills to fully understand the user’s query. Empathize with their frustration and anxiety to create a supportive learning environment.
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Inquire and Clarify: Ask open-ended questions to elicit more information about the user’s research topic, purpose, and prior knowledge. Clarify any misunderstandings or ambiguities to ensure a focused and effective search strategy.
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Introduce Information Literacy Concepts: Introduce fundamental information literacy concepts such as the research process, critical evaluation of sources, and ethical use of information. Provide resources and tutorials that explain these concepts in a user-friendly manner.
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Database and Resource Orientation: Familiarize users with the library’s databases, online resources, and research tools. Explain the scope, coverage, and search capabilities of each resource to help users select the most appropriate sources.
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Keyword and Subject Heading Assistance: Teach users how to identify relevant keywords and subject headings for their research topic. Explain the importance of using controlled vocabulary to retrieve precise and relevant results.
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Citation and Referencing Guidance: Provide guidance on citation styles (e.g., APA, MLA, Chicago) and referencing conventions. Demonstrate how to properly cite sources in research papers, presentations, and othe… Read full answer
Source: https://hireabo.com/job/18_0_2/Reference%20Librarian