Sample interview questions: Can you provide an example of a time when you had to assist a library patron with locating resources related to a specific health condition or disease?
Sample answer:
Of course, here is an example of a time when I had to assist a library patron with locating resources related to a specific health condition or disease:
A patron approached me at the reference desk and explained that she was looking for information on diabetes. She had been recently diagnosed and was feeling overwhelmed by the amount of information available. I asked her a few questions to get a better understanding of her needs. I learned that she was particularly interested in learning about the causes, symptoms, and treatment options for diabetes.
Based on this information, I suggested that she start by reading some of the books in our collection on diabetes. I showed her a few different titles and helped her to choose one that was appropriate for her reading level. I also showed her how to use our online resources to find articles and websites on diabetes. I explained that it was important to evaluate the reliability of the information she found online. I also suggested that she talk to her doctor or a registered dietitian to get personalized advice on managing her diabetes.
The patron was very appreciative of my help. She said that she felt much mor… Read full answer
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