Can you describe your experience in utilizing user feedback to advocate for resource allocation or additional staffing to support user experience enhancements?

How do you address the challenge of balancing user experience improvements with the need to comply with legal and ethical considerations, such as copyright and privacy regulations?

Can you explain your approach to conducting user needs assessments for specific user groups, such as distance learners or individuals with disabilities?

How do you ensure that library users have a seamless experience when accessing library resources on mobile devices?

Can you provide examples of how you have utilized user feedback to optimize the physical layout and arrangement of library spaces?

How do you address the challenge of ensuring that library users are able to effectively evaluate the credibility and reliability of information sources?

Can you describe your experience in conducting user testing for library search interfaces or discovery tools?

How do you collaborate with library staff to ensure that user experience principles are integrated into their daily workflows and interactions with users?

Can you explain your experience in conducting card sorting exercises to inform the organization and labeling of library resources?

How do you ensure that library users have a consistent and seamless experience across different library branches or locations?