Sample interview questions: How would you handle a situation where a patron requests assistance with conducting a literature search on a sensitive topic?
Sample answer:
In a situation where a patron requests assistance with conducting a literature search on a sensitive topic, it is important to approach the matter with sensitivity, respect, and professionalism. As a Medical Librarian, my primary objective would be to assist the patron in their information needs while maintaining their privacy and ensuring that their search is conducted in a secure and confidential manner.
Firstly, I would establish a comfortable and private environment for the patron, where they can feel at ease discussing their sensitive topic. I would reassure them that their request will be handled with utmost confidentiality and that I am there to support them in their information-seeking process.
To begin the literature search, I would engage in active listening and ask the patron open-ended questions to gain a better understanding of their specific research needs. This would involve exploring the specific aspects or angles they are interested in, any related keywords or terms, and their preferred sources or databases for conducting the search.
Based on the patron’s requirements, I would recommend appropriate resources and databases that are known for their reliability and comprehensiveness in the medical field. It is crucial to ensure that the patron is aware of the limitations and biases of certain sources, particularly when dealing with sensitive topics, to help them make informed decisions about the information they retrieve.
In order to maintain the patron’s privacy, I would guide them on how to conduct their search independently if they… Read full answer
Source: https://hireabo.com/job/18_0_9/Medical%20Librarian