Sample interview questions: How would you handle a situation where a patron is struggling to find relevant legal information using available resources?
Sample answer:
Strategies to Handle Patrons Struggling with Legal Information Retrieval:
- Establish a rapport: Build a comfortable and supportive environment by actively listening to the patron’s needs and providing empathy.
- Assess the patron’s knowledge level: Determine the patron’s familiarity with legal concepts and research methodologies to tailor assistance accordingly.
- Identify the research topic: Clarify the specific legal area being researched, including the jurisdiction and time frame of interest.
- Introduce relevant resources: Guide the patron to appropriate databases, printed materials, and online sources based on the identified research topic.
- Explain search strategies: Provide step-by-step instructions on effective keyword selection, Boolean operators, and alternativ… Read full answer
Source: https://hireabo.com/job/18_0_12/Law%20Librarian