Sample interview questions: How would you handle a situation where a library user challenges the validity of a scientific resource in your collection?
Sample answer:
Handling Challenges to Resource Validity:
- Acknowledge the challenge: Thank the user for raising the concern and acknowledge their perspective.
- Verify the source: Check the metadata of the resource to confirm its author, publication date, and publisher. If possible, consult with subject matter experts or consult reputable databases to verify the source’s credibility.
- Evaluate the evidence: Consider any supporting evidence the user provides, such as peer-reviewed articles or expert opinions, and assess its relevance and reliability.
- Engage in respectful discourse: Engage in a respectful and evidence-based discussion with the user. Explain the library’s selection criteria and the reasons for considering the resource to be valid.
- Provide alternative sources: If appropriate, suggest alternative resources that may address the user’s concerns or provide a different perspective.
- Consider additional measures: If the challenge raises significant concerns, consider consulting with the library’s subject liaison or research services team to obtain additional expertise.
Source: https://hireabo.com/job/18_0_16/Science%20Librarian