Sample interview questions: How would you handle a situation where a faculty member requests access to a resource that is not available in the library’s collection?
Sample answer:
In a situation where a faculty member requests access to a resource that is not available in the library’s collection, I would approach the matter in a professional and proactive manner. My first step would be to communicate and engage in a conversation with the faculty member to understand their specific needs and the importance of the resource to their research or teaching. This would allow me to gather more information and explore potential alternatives or solutions.
I would then utilize my expertise in librarianship to conduct a thorough search for the requested resource, both within the library’s collection and through external sources. This could involve utilizing databases, interlibrary loan systems, and collaborative networks with other libraries to identify if the resource is available elsewhere. I would also consider reaching out to colleagues or subject specialists to seek their advice or recommendations.
If the resource is indeed not available in any accessible format, I would proactively offer alternative options to the faculty member. This could include suggesting similar resources that may provide comparable information, recommending alternative formats such as eBooks or online articles, or exploring the possibility of acquiring the resource through purchasing, subscription, or licensing agreements.
Additionally, I would encourage the faculty member to consider the possibility of interlibrary loan services, where the requested resource could be borrowed from another library. This could involve facilitating the interlibrary loan process, assisting wi… Read full answer
Source: https://hireabo.com/job/18_0_4/Academic%20Librarian