Sample interview questions: How would you handle a situation where a child is consistently engaging in bullying behavior towards other children or library staff during library educational workshops or classes, specifically addressing conflict resolution and empathy?
Sample answer:
1. Observe and Document:
- Observe the child’s behavior impartially and record specific incidents, including dates, times, and witnesses.
2. Approach with Empathy and Privacy:
- Choose a private and safe space to address the behavior.
- Approach the child with empathy and understanding, explaining that their actions are causing others to feel hurt.
3. Explain the Impact of Bullying:
- Clearly define bullying and its consequences.
- Use age-appropriate language and examples to illustrate the negative effects on individuals and the community.
4. Active Listening and Validation:
- Allow the child to share their perspective without interrupting.
- Validate their feelings while emphasizing that their behavior is unacceptable.
5. Establish Clear Boundaries and Expectations:
- Together, develop specific rules and expectations for respectful behavior.
- Explain that there will be consequences for bullying or inappropriate actions.
6. Facilitate Conflict Resolution:
- Create opportunities for the child to practice conflict resolution skills.
- Role-play scenarios and encourage them to find peaceful solutions to problems.
7. Model Empathy and Respect: