Sample interview questions: How would you approach managing electronic resource renewals and cancellations based on usage data and user feedback?
Sample answer:
Approach to Managing Electronic Resource Renewals and Cancellations Based on Usage Data and User Feedback
Usage Data Analysis:
- Utilize statistical tools to track key metrics such as downloads, unique users, and usage patterns.
- Identify underutilized resources or those with declining usage trends.
- Correlate usage data with library goals, research trends, and user demographics.
User Feedback Collection:
- Conduct surveys, focus groups, and feedback mechanisms to gather qualitative data.
- Seek feedback on resource quality, relevance, ease of use, and user satisfaction.
- Analyze user comments to identify areas of improvement or reasons for cancellation.
Integrated Assessment:
- Combine usage data and user feedback to develop a comprehensive assessment of each electronic resource.
- Identify resources that align with library priorities and meet user needs.
- Prioritize renewals based on usage statistics, user feedback, and the resource’s contribution to the library’s collection.
Cancellation Considerations:
- Justify cancellations with usage data and user feedback.
- Explore alternative resour… Read full answer
Source: https://hireabo.com/job/18_0_21/Electronic%20Resources%20Librarian