Sample interview questions: How would you address challenges related to limited staffing during peak periods in the library?
Sample answer:
Strategies to Address Limited Staffing During Peak Periods:
- Cross-train staff: Empower existing staff to perform multiple roles, increasing flexibility and coverage during peak hours.
- Recruit volunteer support: Engage community members or students to assist with non-essential tasks, such as assisting patrons or organizing materials.
- Implement self-service technologies: Automate processes like check-out and holds retrieval to reduce staffing needs.
- Optimize scheduling: Stagger staff schedules to provide adequate coverage during busy periods and minimize overtime expenses.
- Partner with other institutions: Collaborate with neighboring libraries or academic institutions to share resources and staff during peak times.
Source: https://hireabo.com/job/18_0_1/Library%20Director