Sample interview questions: How do you handle situations where patrons require assistance in using legal research tools or databases?
Sample answer:
-
Active Listening and Empathy: Begin by actively listening to the patron’s query, empathizing with their research challenges, and understanding their legal research goals.
-
Assessment of Research Needs: Evaluate the patron’s legal research needs, including the type of law (e.g., criminal, civil, constitutional), jurisdiction, and the level of legal analysis required.
-
Introduction to Legal Research Tools: Provide an overview of the available legal research tools and databases, explaining their purpose, scope, and key features. Highlight resources such as LexisNexis, Westlaw, legal dictionaries, and treatise.
-
Demonstration and Training: Offer hands-on training on how to use the legal research tools effectively. Demonstrate search techniques, navigation, and utilization of advanced features. Consider providing written guides or online tutorials for further reference.
-
Guided Research Assistance: Assist the patron in formulating effective search queries, selecting appropriate databases, and narrowing down the search results. Provide guidance on evaluating the relevance and credibility of legal sources.
-
Troubleshooting and Problem-Solving:… Read full answer
Source: https://hireabo.com/job/18_0_12/Law%20Librarian