Sample interview questions: How do you handle situations where patrons request assistance in using legal research tools or databases remotely?
Sample answer:
How do you handle situations where patrons request assistance in using legal research tools or databases remotely?
- Provide clear and concise instructions: Offer step-by-step guidance on how to access and navigate the databases, including screenshots or videos if necessary.
- Utilize screen-sharing tools: Allow patrons to share their screens with me to provide real-time assistance and troubleshoot any issues they may encounter.
- Schedule virtual reference appointments: Book specific time slots for patrons to receive personalized assistance and guidance on complex legal research questions.
- Create instructional resources: Develop online tutorials, FAQs, and other resources that patrons can access remotely for self-directed learning.
- Partner with other librarians: Collaborate with colleagues who have expertise i… Read full answer
Source: https://hireabo.com/job/18_0_12/Law%20Librarian