Sample interview questions: How do you handle situations where library users require assistance with accessing resources for individuals with different science or research needs?
Sample answer:
Accommodating Library Users with Diverse Science and Research Needs
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Emphasize Active Listening and Needs Assessment: Engage users in open-ended conversations to understand their specific science or research requirements. Identify their discipline, research level, and any accessibility considerations.
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Tailor Resource Accessibility: Provide options to access resources in various formats, such as print, electronic, assistive technology, and interlibrary loan. Offer guidance on databases, search strategies, and alternative research methodologies.
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Provide Specialized Assistance: Collaborate with subject-matter experts in the library or from partner institutions. Offer workshops, consultations, or one-on-one support to users with complex research needs or who require specialized databases or tools.
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Enhance Digital Accessibility: Ensure online resources are compliant with accessibility standards. Provide alternative text descriptions for images, transcripts for audio-visual content, and closed captioning for videos.
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Promote Assistive Technology Awareness: Inform users about assistive tec… Read full answer
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