Sample interview questions: How do you handle situations where library users request assistance with genealogical research or local history?
Sample answer:
Handling Genealogical and Local History Research Requests
- Active Listening: Engage the user in a detailed conversation to understand their research goals, family history, and specific questions.
- Expert Referral: If the library does not have the necessary resources, provide referrals to local historical societies, genealogical organizations, or other institutions with specialized knowledge.
- Resource Navigation: Guide the user to relevant databases, archives, and primary sources within the library or accessible through interlibrary loan.
- Research Techniques: Provide instruction on genealogical and local history research methodologies, including record interpretation and citation.
- Catalog and Collection Expertise: Leverag… Read full answer
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