How do you handle situations where library users request assistance with genealogical research or local history?

    Focusing Perspectives on Information Exploration

    Sample interview questions: How do you handle situations where library users request assistance with genealogical research or local history?

    Sample answer:

    Handling Genealogical and Local History Research Requests

    • Active Listening: Engage the user in a detailed conversation to understand their research goals, family history, and specific questions.
    • Expert Referral: If the library does not have the necessary resources, provide referrals to local historical societies, genealogical organizations, or other institutions with specialized knowledge.
    • Resource Navigation: Guide the user to relevant databases, archives, and primary sources within the library or accessible through interlibrary loan.
    • Research Techniques: Provide instruction on genealogical and local history research methodologies, including record interpretation and citation.
    • Catalog and Collection Expertise: Leverag… Read full answer

      Source: https://hireabo.com/job/18_0_15/Public%20Services%20Librarian

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