Sample interview questions: How do you handle requests for rare book research assistance from remote or distance users?
Sample answer:
Handling Remote/Distance User Requests for Rare Book Research Assistance
1. Establish Clear Communication Channels:
* Provide multiple contact options (email, phone, video conferencing).
* Establish a dedicated email address or online form for rare book queries.
* Set clear response times and communicate them to users.
2. Gather and Verify User Information:
* Request detailed research questions and user credentials.
* Verify the user’s affiliation and research purpose.
3. Assess Collection Availability:
* Determine if the requested materials are available in the collection.
* Check for any restrictions or copyright issues.
* Notify the user of any limitations or potential delays.
4. Facilitate Access and Support:
* Offer remote access to digital copies if available.
* Arrange for supervised access to the rare book materials in person.
* Provide research guidance, including online resources and historical context.
5. Use Collaboration Tools:
* Utilize online research platforms or cloud-based document sharing.
* Allow users to submit questions or annotations digitally.
* Facilitate virtual discussion… Read full answer
Source: https://hireabo.com/job/18_0_18/Rare%20Books%20Librarian