How do you handle requests for assistance from patrons who are conducting interdisciplinary research?

Sample interview questions: How do you handle requests for assistance from patrons who are conducting interdisciplinary research?

Sample answer:

1. Active Listening and Empathy:

2. Demonstrate active listening skills, allowing patrons to fully express their needs.

3. Show empathy, understanding their frustration or challenges in finding information.

4. Clarify the Request:

5. Thoroughly understand the research topic, its purpose, and the type of information required.

6. Rephrase or summarize the request to ensure clarity and shared understanding.

7. Assess Resources and Databases:

8. Evaluate the available resources, including medical databases, journals, books, and online resources relevant to the topic.

9. Consider the user’s level of experience in accessing and evaluating information sources.

10. Tailored Search Strategies:

11. Customize the search strategy to the specific needs of the research topic and individual user’s research skills.

12. Combine appropriate keywords, MeSH terms, and search techniques to optimize results.

13. Hands-on Assistance:

14. Provide hands-on support, such as guiding the user through the search process, demonstrating database features, and showing how to refine or expand search results.

15. Evaluate Search Results:

16. Work closely with the user to assess the relevance, validity, and credibility of the search results.

17. Discuss the importance of critical appraisal in evaluating information and how to apply it.

18. Organize and Manage Information:

19. Assist the user in organizing and storing the retrieved information systematically using tools like citation management software or reference managem… Read full answer

    Source: https://hireabo.com/job/18_0_9/Medical%20Librarian