How do you handle requests for access to archival materials from researchers or scholars who are unable to visit the physical collection and require remote assistance?

Sample interview questions: How do you handle requests for access to archival materials from researchers or scholars who are unable to visit the physical collection and require remote assistance?

Sample answer:

Providing Remote Access to Archival Materials

1. Digital Collections:

• Maintain digital surrogates (scanned images or digital versions) of archival materials.
• Offer options for remote researchers to access materials online through a secure, user-friendly platform.
• Implement access restrictions and copyright protection as needed.

2. Research Assistance:

• Provide prompt responses to inquiries via email, phone, or video conferencing.
• Work with researchers to identify relevant materials and address their research questions.
• Guide researchers on the proper handling and citation of materials.

3. Interlibrary Loan:

• Utilize interlibrary loan services to facilitate the sharing of physical materials with other institutions.
• Ensure the materials are adequately protected during transit.
• Comply with copyright laws and lending agreements.

4. Scanning and Copying Services:

• Offer scanning and copying services for specific materials upon request.
• Provide high-quality digital copies in various formats (PDF, JPG, TIFF).
• Set reasonable fees to cover the costs of these services.

5. Virtual Consultations:

• Arrange scheduled virtual consultations with researchers to discuss their research needs in detail.
• Utilize video conferencing or online meeting platforms to facilitate real-time communication.
• Allow researchers to virtually tour the archival facility, if available.

6. Access Policies:… Read full answer