How do you ensure that research support services are accessible to users with disabilities or special needs?

Sample interview questions: How do you ensure that research support services are accessible to users with disabilities or special needs?

Sample answer:

To ensure accessibility of research support services for users with disabilities or special needs:

1. Physical Accessibility:
* Ensure wheelchair access to all service areas and equipment.
* Provide accessible seating, adjustable desks, and assistive technologies (e.g., magnifiers, screen readers).

2. Sensory Accessibility:
* Offer closed captioning and transcripts for webinars and presentations.
* Use high-contrast fonts and adjustable lighting.
* Provide tactile guides and sensory fidgets for users with sensory sensitivities.

3. Cognitive Accessibility:
* Use clear and concise language in instructions and materials.
* Break down complex concepts into digestible segments.
* Provide visual aids, such as charts, graphs, and diagrams.

4. Assistive Technology Support:
* Train staff on using and troubleshooting assistive technologies.
* Provide access to adaptive software and hardware (e.g., screen magnifiers, speech recognition software).
* Collaborate with IT departments to ensure compatibility with user devices.

5. Staff Training and Sensitivity… Read full answer