Sample interview questions: How do you assess the needs and interests of library patrons?
Sample answer:
Assessing Patron Needs and Interests
1. Patron Surveys and Focus Groups:
- Conduct surveys or focus groups to gather feedback on patron preferences, usage patterns, and unmet needs.
- Ask specific questions about desired services, resources, and program offerings.
2. Data Analysis:
- Analyze circulation data, reference transactions, and website usage logs.
- Identify patterns in patron behavior, such as popular topics, time of day, and days of the week with highest demand.
3. Personal Observations:
- Observe patrons in the library to identify their needs and interests.
- Note their browsing habits, questions asked at the reference desk, and attendance at programs.
4. Outreach and Engagement:
- Conduct outreach programs in the community, such as book clubs or workshops.
- Engage with patrons through online forums, social media, and email communicat… Read full answer
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