Sample interview questions: How do you address accessibility and usability concerns related to electronic resources?
Sample answer:
To address accessibility and usability concerns related to electronic resources:
- Plan Before Acquisition:
- Evaluate Accessibility: Before purchasing an electronic resource, conduct an accessibility audit to ensure that it adheres to standards like WCAG (Web Content Accessibility Guidelines).
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Check Usability: Assess the resource for ease of navigation, search functionality, and compatibility with different devices and assistive technologies.
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Collaborate for Metadata Quality:
- Consistent Metadata: Work with content providers and catalogers to create comprehensive metadata that includes descriptive and accessibility-related information.
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Machine-Readable Formats: Use structured metadata formats such as MARC or Dublin Core to enable effective searching and information retrieval.
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Provide User Support:
- Tutorials and Documentation: Develop user guides, tutorials, and detailed documentation that provide instructions on how to access, navigate, and utilize the electronic resources.
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Help Desk and Support: Establish a support system for users to report accessibility issues, usage queries, and technical difficulties.
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Monitor and Solicit Feedback:
- Accessibility Reviews: Periodically conduct accessibility reviews of the electronic resources to identify and address any emerging issues or changes in standards.
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User Feedback Collection: Gather feedback from users, including individuals with disabilities, to understand their experiences and identify areas for improvement.
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Source: https://hireabo.com/job/18_0_21/Electronic%20Resources%20Librarian