Sample interview questions: Have you ever conducted a usability study or assessment of a library’s discovery tools or user interfaces? If yes, please provide details.
Sample answer:
Yes, I have conducted several usability studies and assessments of library discovery tools and user interfaces, using various methods, including:
Surveys: Conducted online surveys to gather feedback from users on their experience with discovery tools and interfaces, identifying areas for improvement.
Interviews: Conducted semi-structured interviews with users to gain in-depth insights into their information-seeking behaviors and preferences, and to identify usability issues that may not be apparent from surveys.
Cognitive Walkthroughs: Performed cognitive walkthroughs to evaluate the user flow and cognitive load associated with using discovery tools and interfaces, identifying potential obstacles and bottlenecks.
Think-Aloud Testing: Read full answer
Source: https://hireabo.com/job/18_0_11/Technical%20Services%20Librarian