Sample interview questions: Can you provide examples of how you have effectively utilized user personas to inform design decisions for library services?
Sample answer:
Examples of Utilizing User Personas to Inform Library Service Design:
-
Website Redesign:
- Conducted user interviews and surveys to identify key user personas: academic researchers, undergraduate students, and community members.
- Used persona profiles to guide website structure, navigation, and content, ensuring the site met the diverse needs of these users.
-
Virtual Reference Service:
- Created personas for typical users based on reference statistics and user feedback.
- Designed the virtual reference platform with features specific to each persona, such as real-time chat for urgent inquiries and asynchronous email for more in-depth research requests.
-
Digital Collections:
- Developed personas representi… Read full answer
Source: https://hireabo.com/job/18_0_23/User%20Experience%20%28UX%29%20Librarian
- Developed personas representi… Read full answer