Sample interview questions: Can you explain your approach to conducting user needs assessments for specific user groups, such as distance learners or individuals with disabilities?
Sample answer:
- Gather Diverse Perspectives:
- Conduct in-depth interviews with prospective users to grasp their unique needs, preferences, and challenges.
- Use surveys and questionnaires to collect quantitative data from a broader group of users.
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Analyze user behavior data from e-resources, learning management systems, and other platforms to understand their patterns and preferences.
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Focus on Accessibility:
- Ensure that assessment methods are accessible to individuals with disabilities, such as providing alternative formats or assistive technologies.
- Consider the needs of users with various disabilities, including visual, auditory, physical, and cognitive impairments.
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Collaborate with disability support services to gain insights into specific user requirements.
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Emphasize Contextual Inquiry:
- Conduct observations of users in their natural environment to gain context and insights into their real-world experiences.
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Use techniques like diary studies or journey mapping to capture users’ thoughts, actions, and emotions as they interact with library resources and services.
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Prioritize Inclusive Design:
- Involve users from diverse backgrounds and abilities in the assessment process to gain a comprehensiv… Read full answer
Source: https://hireabo.com/job/18_0_23/User%20Experience%20%28UX%29%20Librarian