Sample interview questions: Can you discuss any experience you have in conducting usability testing or user studies in the library?
Sample answer:
In my role as an academic librarian, I have conducted extensive usability testing and user studies to enhance the user experience and accessibility of library resources and services.
Usability Testing:
- Evaluated the usability of our online catalog interface by recruiting student participants to navigate search functions, refine results, and complete checkout tasks. Our findings led to significant design improvements that reduced user frustration and increased efficiency.
- Assessed the accessibility of our digital collections for users with disabilities. We tested screen readers, closed captioning, and alternative text features to ensure equal access to information for all patrons.
User Studies:
- Conducted a survey among faculty and graduate students to identify their research support needs and preferences. The results informed our librarian training and outreach programs, ensuring that we provide tailored support that meets the specific requirements of our users.
- Led focus groups with undergraduate students to understand their information literacy skills and digital literacy habits. This feedback allowed us to develop targeted instructional materials and workshops to enhance … Read full answer
Source: https://hireabo.com/job/18_0_4/Academic%20Librarian