Can you describe your experience in managing a library’s interlibrary loan services?

    Focusing Perspectives on Information Exploration

    Sample interview questions: Can you describe your experience in managing a library’s interlibrary loan services?

    Sample answer:

    Experience in Managing Interlibrary Loan Services

    I have extensive experience managing interlibrary loan (ILL) services in various library settings. My responsibilities have included:

    • Developing and implementing ILL policies and procedures to ensure efficient and equitable access to resources for patrons.
    • Establishing and maintaining relationships with lending and borrowing libraries to facilitate resource sharing and minimize turnaround times.
    • Overseeing all aspects of ILL operations, including request intake, processing, record keeping, and shipping.
    • Training staff on ILL procedures and best practices to ensure adherence to standards and customer satisfaction.
    • Collaborating with other departments within the library to coordinate resource sharing initiatives and enhance service integration.

    Accomplishments in ILL Management:

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