Sample interview questions: Can you describe your experience in managing a library’s interlibrary loan services?
Sample answer:
Experience in Managing Interlibrary Loan Services
I have extensive experience managing interlibrary loan (ILL) services in various library settings. My responsibilities have included:
- Developing and implementing ILL policies and procedures to ensure efficient and equitable access to resources for patrons.
- Establishing and maintaining relationships with lending and borrowing libraries to facilitate resource sharing and minimize turnaround times.
- Overseeing all aspects of ILL operations, including request intake, processing, record keeping, and shipping.
- Training staff on ILL procedures and best practices to ensure adherence to standards and customer satisfaction.
- Collaborating with other departments within the library to coordinate resource sharing initiatives and enhance service integration.
Accomplishments in ILL Management:
- Streamlined ILL workflow through the implementation of an automated ILL system, resulting in improved eff… Read full answer
Source: https://hireabo.com/job/18_0_11/Technical%20Services%20Librarian