Sample interview questions: Can you describe a time when you had to overcome resistance from internal stakeholders to implement an outreach program?
Sample answer:
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A time when resistance was encountered while implementing an outreach program was during my tenure as the Community Outreach Librarian at the Central City Public Library. The library had planned to launch a new program called “Books Beyond Borders” to provide access to library resources and services to underserved communities in the city. However, some internal stakeholders, including a few senior librarians, expressed resistance to the program.
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The resistance stemmed from their belief that the program would divert resources and attention away from the library’s traditional services. They were concerned that the program would lead to a decline in the quality of services offered to regular library patrons.
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To overcome this resistance, I engaged in a series of conversations with the stakeholders to understand their concerns and address their apprehensions. I emphasized that the “Books Beyond Borders” program was not intended to replace or diminish the library’s existing services but rather to expand the library’s reach and impact in the community. I assured them that the program would be carefully planned and implemented to ensure that the quality of services at the main library w… Read full answer
Source: https://hireabo.com/job/18_0_22/Community%20Outreach%20Librarian