Sample interview questions: Can you explain your experience in conducting card sorting exercises to inform the organization and labeling of library resources?
Sample answer:
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Card Sorting Exercises:
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Conducted numerous card sorting exercises to gather insights into user mental models and improve the organization and labeling of library resources.
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Worked with diverse user groups, including students, researchers, faculty, and community members, to understand their needs and preferences.
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Methodologies:
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Utilized both open and closed card sorting techniques to capture a wide range of user feedback.
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Facilitated group and individual card sorting sessions to accommodate varying user preferences and availability.
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Data Analysis:
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Applied various data analysis techniques, including cluster analysis and affinity diagramming, to identify patterns and themes in user sorting results.
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Analyzed data to derive insights into user mental models, preferred terminology, and optimal organization structures.
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Recommendations:
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Based on the card sorting findings, provided specific recommendations for improving the organization and labeling of library resources.
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Proposed changes to library catalog, website, and physical collection arrangement to enhance user experience and resource discoverability.
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Implementation and Evaluation:
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Collaborated with library staff to implement the recommended changes and evaluate their impact on user satisfaction and resource usage.
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Conducted follow-up studies to assess the effectiveness of the implemented changes and identify any… Read full answer
Source: https://hireabo.com/job/18_0_23/User%20Experience%20%28UX%29%20Librarian