Sample interview questions: Can you explain your approach to conducting user research and needs assessments in a library context?
Sample answer:
As a UX Librarian, my approach to conducting user research and needs assessments involves a comprehensive and iterative process:
1. Define Objectives and Scope:
* Collaborate with stakeholders to identify the purpose and goals of the research, ensuring alignment with library objectives.
* Establish the scope of the research, including the target user groups, research questions, and desired outcomes.
2. Gather Contextual Data:
* Conduct environmental scans, literature reviews, and consult with subject matter experts to gain a deep understanding of the library’s current services, users, and industry best practices.
* Analyze existing data sources, such as website analytics, surveys, and feedback mechanisms, to identify user patterns and pain points.
3. Select and Design Research Methods:
* Determine appropriate research methods based on the objectives and target audience, ensuring a mix of qualitative and quantitative techniques. This may include:
* User interviews and focus groups
* Online surveys and questionnaires
* Ethnographic observations and diary studies
* Card sorting and tree testing
4. Conduct User Research:
* Facilitate user research sessions in a professional and ethical manner, respect… Read full answer
Source: https://hireabo.com/job/18_0_23/User%20Experience%20%28UX%29%20Librarian