Sample interview questions: Can you discuss your experience in assessing the impact and usage of electronic resources on library services and user satisfaction?
Sample answer:
Assessing Electronic Resource Impact and Usage
Over the years, I have actively assessed the impact and usage of electronic resources to optimize library services and enhance user satisfaction. Here are key aspects of my approach:
Usage Data Analysis:
- Utilized tools such as COUNTER, SUSHI, and Google Analytics to collect and analyze usage statistics.
- Monitored metrics including downloads, page views, unique visitors, and time spent on resources.
- Identified trends and patterns to determine which resources were heavily used, underutilized, or faced access issues.
User Surveys and Feedback:
- Conducted regular user surveys to gather feedback on the accessibility, relevance, and usability of electronic resources.
- Collected qualitative data through focus groups and interviews to understand user experiences and preferences.
- Analyzed user comments and suggestions to identify areas for improvement.
Collaboration with Academic Staff:
- Engaged with faculty and researchers to understand their research and teaching needs.
- Identified gaps in the electronic resource collection and proposed acquisitions to meet their requirements.
- Tracked usage data and user feedback to justify the … Read full answer
Source: https://hireabo.com/job/18_0_21/Electronic%20Resources%20Librarian