Sample interview questions: Can you describe any experience you have with troubleshooting access issues with proxy servers or IP authentication for electronic resources?
Sample answer:
Experience Troubleshooting Access Issues with Proxy Servers and IP Authentication:
- Conducted thorough investigations to identify root causes of access failures, leveraging technical documentation and communication with vendors.
- Implemented appropriate solutions, such as configuring proxy server settings, updating IP ranges, or enabling IP authentication in resource systems.
- Partnered with IT staff to resolve network-related issues and establish firewall exceptions as necessary.
- Developed step-by-step instructions to assist users in resolving common access problems.
- Presented findings and recommended solutions to library system advisory committees, ensuring seamless access to electronic resources for all patrons.
- Implemented monitoring tools to proactively detect and… Read full answer
Source: https://hireabo.com/job/18_0_21/Electronic%20Resources%20Librarian