Sample interview questions: Can you describe any experience you have with troubleshooting access issues with federated search systems?
Sample answer:
- Conducted thorough investigations to determine the root cause of access issues, including analyzing error messages, reviewing system logs, and consulting with technical support teams.
- Worked closely with library staff and end-users to gather detailed information about the problem, including the specific resources being accessed, the type of device being used, and the network connection.
- Coordinated with vendors and IT staff to resolve access i… Read full answer
Source: https://hireabo.com/job/18_0_21/Electronic%20Resources%20Librarian