How do you handle the cancellation or renewal of electronic resource subscriptions? - Focusing Perspectives on Information Exploration

Sample interview questions: How do you handle the cancellation or renewal of electronic resource subscriptions?

Sample answer:

Handling Cancellation or Renewal of Electronic Resource Subscriptions

Establish Clear Policies and Procedures: Develop written instructions for managing cancellations and renewals, including timelines, approval processes, and communication protocols.
Monitor Usage Statistics: Regularly track usage data to identify underutilized resources and potential candidates for cancellation.
Assess Value and Impact: Evaluate the educational and research value of each resource, considering its impact on teaching, scholarship, and student success.
Consider Patron Feedback: Collect input from faculty, students, and staff to determine if resources are meeting their needs and justify their continued subscription.
Negotiate with Vendors: Engage in negotiations with vendors to secure favorable pricing and contract terms, including cancellation options and renewal incentives.
Provide Ample Notice: Communicate cancellation or non-renewal decisions to vendors in a timely manner to avoid service interruptions and ensure adequate time for alternative resource discovery.