Sample interview questions: How do you handle situations where library users request assistance with finding resources for individuals with limited access to resources for individuals with limited access to resources for individuals with limited access to resources for individuals with limited access to resources for individuals with limited access to resources for individuals with disabilities?
Sample answer:
Handling Requests for Resources for Individuals with Disabilities
- Empathetic Listening: Engage the user with active listening to understand their specific needs and challenges.
- Resource Directory: Maintain an accessible resource directory that lists services and organizations providing accommodations for individuals with disabilities.
- Assistive Technology Expertise: Be knowledgeable about assistive technology (e.g., screen readers, magnifiers, etc.) and provide guidance on their use.
- Collaboration with Disability Organizations: Establish partnerships with local disability organizations to connect users with specialized resources and support.
- Adaptive Resources: Offer alternative formats of materials (e.g., audio books, large print, Braille) and adaptive equipment (e.g., adapt… Read full answer
Source: https://hireabo.com/job/18_0_15/Public%20Services%20Librarian