Sample interview questions: How do you handle situations where library users require assistance with locating or accessing resources for individuals with limited financial resources?
Sample answer:
- Refer to community resources. Maintain a list of local organizations and programs that provide financial assistance to individuals in need. This may include food banks, housing assistance programs, and job training centers.
- Explore interlibrary loan options. If the library does not have the resources that the patron needs, explore interlibrary loan options. This will allow the patron to borrow materials from other libraries, potentially at no cost.
- Provide access to online resources. Many libraries offer free access to online resources, such as databases, e-books, and streaming media. These resources can be accessed from home or from the library’s computers.
- Offer financial assistance … Read full answer
Source: https://hireabo.com/job/18_0_15/Public%20Services%20Librarian