Sample interview questions: How do you handle situations where library users require assistance with conducting research or locating scholarly resources?
Sample answer:
Addressing Research Assistance Requests:
- Active Listening: Initiate by attentively listening to the user’s research question and understanding their specific needs.
- Clarification and Exploration: Ask probing questions to clarify the topic, research scope, and preferred resources.
- Resource Identification: Identify and suggest relevant databases, books, journals, and other scholarly sources based on the user’s requirements.
- Search Strategy Development: Assist in developing an effective search strategy by identifying appropriate keywords, Boolean operators, and search filters.
- Hands-on Guidance: Provide hands-on assistance with accessing and utilizing library resources, including database navigation and citation management tools.
- Individualized Support: Offer tailored guidance based on the user’s research level, prior knowledge, and specific challenges.
- Referrals and Collaborations: If needed, refer users to specialized librari… Read full answer
Source: https://hireabo.com/job/18_0_15/Public%20Services%20Librarian