Have you ever conducted a usability study or assessment of a library’s discovery tools or user interfaces? If yes, please provide details.

Sample interview questions: Have you ever conducted a usability study or assessment of a library’s discovery tools or user interfaces? If yes, please provide details.

Sample answer:

Yes, I have conducted several usability studies and assessments of library discovery tools and user interfaces, using various methods, including:

Surveys: Conducted online surveys to gather feedback from users on their experience with discovery tools and interfaces, identifying areas for improvement.

Interviews: Conducted semi-structured interviews with users to gain in-depth insights into their information-seeking behaviors and preferences, and to identify usability issues that may not be apparent from surveys.

Cognitive Walkthroughs: Performed cognitive walkthroughs to evaluate the user flow and cognitive load associated with using discovery tools and interfaces, identifying potential obstacles and bottlenecks.

Think-Aloud Testing: Read full answer