Sample interview questions: How would you handle a situation where a patron requests assistance with using a specific medical database?
Sample answer:
In a situation where a patron requests assistance with using a specific medical database, I would handle it by first acknowledging their request and expressing my willingness to assist them. I would then proceed to gather more information from the patron to understand their specific needs and goals regarding the database.
Once I have a clear understanding of what the patron is looking for, I would demonstrate my expertise in medical librarianship by providing a step-by-step guide on how to use the database effectively. I would explain the database’s features, search functionalities, and any additional tools or resources available within it.
To ensure the patron’s successful use of the database, I would offer personalized guidance tailored to their specific information needs. This may involve teaching them strategies for refining search queries, utilizing advanced search options, or applying filters to obtain more accurate and relevant results. I would also highlight any unique aspects or strengths of the database that may be beneficial for their research.
If the patron encounters any difficulties or has further questions during the process, I would remain patient and attentive, actively listening to their concerns. I would address their queries promptly and provide clear explanations or demonstrations as needed. If necessary, I would offer to perform a search alongside the patron to provide real-time assistance and ensure their confidence in navigating the database.
As a medical librarian, it is important to go beyond simply providing technical assistance. I would also offer guidance on critically evaluating search results and selecting the most relevant and reliable sources of information. I would emphasize the importance of using evidence-based resources and provi… Read full answer
Source: https://hireabo.com/job/18_0_9/Medical%20Librarian