How do you handle requests for information from non-medical library users?

    Focusing Perspectives on Information Exploration

    Sample interview questions: How do you handle requests for information from non-medical library users?

    Sample answer:

    Assessment and Referral:

    • Assess the user’s information needs and determine if the medical library has appropriate resources.
    • If the library lacks relevant materials, refer the user to alternative sources, such as other libraries, online databases, or healthcare professionals.

    Provision of Non-Medical Resources:

    • Share resources that provide general health information, such as reputable websites, books, or pamphlets.
    • Connect users with non-profit organizations or community support groups that offer assistance and information on health-related topics.

    Collaboration with Medical Staff:

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